All orders in the U.K. are sent out via Royal Mail 2nd Class Signed For within 3 days of placing your order.
All orders from outside of the U.K. will be posted Royal Mail Tracked and Signed within 3 days of placing your order.
Please get in touch if you would like to discuss an alternative shipping method.
Free local pick-up in shop is also an option. Please add a note to your order as to when you aim to collect your order.
If you are unsatisfied with your order please email firstname.lastname@example.org within 7 days of receiving your order. Ginger Twist Studio is not responsible for the postage costs or if the parcel is lost in the post when you return the goods. It is therefore recommended that you use a traceable service for returning the goods. Please get in touch before attempting to return any goods.
Because of the nature of the goods, I am unable to accept returns or exchanges for patterns or books, unless they arrive damaged.